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Missed Appointments
Posted or Updated on 2 Dec 2025
Last month we at the surgery had 524 appointments which patients failed to attend or notify us that they would be unable to keep.
Available appointments are at a premium and every wasted appointment is time that could have been used for another patient to visit with a clinician. With this in mind, we implore patients to contact the surgery and let us know if you will be unable to attend an appointment.
Whilst the more notice we have the better, even as little as an hour before your scheduled appointment could be the difference between someone else being seen that day or having to wait weeks to see their chosen clinician.
Did you know there is a quick and easy way to cancel your appointment?
We understand that waiting to get through to us on the phone can be challenging, given the busy lives we all lead. Because of this, we developed a simple form that is quick and easy to use and can be found on our website via the link below.
Please help us help you by letting us know when you can’t attend your appointments.
