Download and install the NHS App on the Google Play (Android device) or App Store (Apple device)* Sign in with the NHS login.
How it works
- Set up an NHS login account by entering their email address and creating a password.
- Patients will receive an email asking them to log in.
- Enter the patients mobile phone number and enter the security code received by SMS.
- Patients will need to prove their identity by either:
- Sending a photo of their ID (UK/EU driving license or passport or European national ID card) and recording a video of their face while they say 4 random numbers shown to them
- Entering registration details they have obtained from their GP practice, e.g. linkage key, practice ID/ODS code and an account ID
- Enter the patients NHS number. If not available, the patient can enter their name, date of birth and postcode.
- Patient will receive an email to confirm they are able to use their NHS login to sign in.
- When logging in, they will be asked for their email and password, and to enter a security code sent to their mobile phone number.
Please be aware that it can take up to 2 hours for verification of ID
Patients will need to click ‘connect to their GP surgery’ and accept conditions of use for access to the full range of features. If the GP surgery is not connected, you can only use the app to check your symptoms and find out what to do if you need help urgently.
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Registering for the NHS app without photo id.
Did you know you could register for the NHS app even if you do not have photo ID?
If you are registered for your GP surgery's online services, you will have been given 3 registration details.
The 3 registration details are:
Linkage key (could be call passphrase)
ODS code (could be called organisation code or practice ID)
Account ID.
By entering these details into the app, this will prove your identity to use the NHS app.